This is the second year we have run the survey so we were both nervous and interested to see the impact some of our ongoing work has had on the students experience.
We are waiting on the bench marked data which will allow us to compare ourselves with other institutions but there are clearly some positive trends that we are happy to see. There is also still lots of work to be done!
- We got 168 responses. This is a little lower than last time but still a reasonable response.
- We have tried to do some comparisons with the previous survey data. Quite a few questions have changed but there are a few direct comparisons. Some significant increases include (2018 data is in bold). We can pat ourselves on the back for these!:
- Reliable wifi 88% agree [80%]
- Teaching spaces are well designed for technology use 52% agree [40%]
- I am told how my personal data is stored and used 43% agree [12%]
- VLE – reliable 80% agree [62%]
- Overall, how would you rate the quality of your organisation’s digital provision (software, hardware, learning environment)? 82% [74%]
- Overall, how would you rate the quality of digital teaching and learning on your course 78% [57%]
- Themes from the free text analysis include:
- Request for more lecture capture and video content, or voice recordings of lectures
- Staff training – especially on new CleverTouch screens
- Student training – for those other than 1st years, outside of lessons, on industry tools, on assistive technologies, building on study skills sessions, on a multitude of areas including O365
- Rooms – more sockets, updated tech, more study space
- There is still work to do on CELCAT, myRAU, Gateway (getting better but still improvements can be made – mainly around content) and the student portal.
- We also asked students about the tools they use and the training they would like on them. While some students may not actually recognise what tool they are using (for example Panopto) this is helpful in identifying areas for us to prioritise.
We will be sharing more results from the survey when all the bench marked data has been shared by Jisc.