myRAU usability testing

We’ve mentioned myRAU (our version of myday) on the blog a few times. It is a portal that collects, displays and pushes information from different RAU systems and brings them together into one customisable tiled interface. Think of it as all the services you need for a university day brought together in one user-friendly, customisable desktop and mobile app.

myRAU will be available for all students to use from the start of the next academic year.

Last week ITS carried out direct usability testing on the service with a number of RAU students. The students were given a series of tasks and asked to think out loud while completing the tasks on their own devices. The testing team looked out for any usability issues and technical problems. All feedback will help us to improve the service before its final release.

Pedzisai Nemadziba tests the myRAU desktop app while observed by Danny Saggo from ITS

Pedzisai Nemadziba tests the myRAU desktop app while observed by Danny Saggo from ITS

Feedback on the service was overwhelmingly positive and the students are looking forward to having our own myRAU app.

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